A BRIEF OVERVIEW OF HOW CHOOSE & BOOK IS USED WITH REGARDS TO HOSPITAL REFERRALS.
The Choose & Book hospital appointment system gives patients the opportunity to be seen at any hospital with which we have an agreed service, which often means that patients can be seen sooner if they are prepared to sometimes travel out of this area. The appointments are made sometimes by the doctors at the time of the patient being seen in the surgery or they are made by the secretaries when referrals are raised and the appointment details are sent out to the patient. It is also possible for patients to change or cancel their appointments in certain circumstances using the Choose & Book website, the details of which are clearly given within the appointment letters sent to patients. We are also able to book urgent appointments with certain departments on this system which patients have found very reassuring.